We guarantee your satisfaction

ElectricalShop.Net warrants that it will, at its option, replace products supplied by ElectricalShop.Net in which under proper use defects appear (excluding defects caused by normal wear and tear, accident, neglect or misuse), or repair the same, or refund or credit the purchase price thereof, subject to the claim being made in writing to ElectricalShop.Net within 12 months after despatch, or such other period as may be indicated by ElectricalShop.Net for specific products from time to time, providing that products or parts to which the claim relates are returned to ElectricalShop.Net within that period suitably packaged with all associated parts, accessories and literature and, where relevant, in accordance with any particular instructions which ElectricalShop.Net may have notified to the Customer at the date of sale.

Returned products together with all associated parts and literature must be accompanied by a proof of purchase such as a copy of your receipt in respect of the products and details of the nature of any claimed defect together with such further information as ElectricalShop.Net may at the time of sale have stipulated.

Any replaced products shall become the property of ElectricalShop.Net. Subject as expressly provided in our terms and conditions, and except where the products are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.